Contact Support
How to reach Slopeside Support through chat, email, or ticket submission.
🎯 Purpose
Provide customers with quick, in-dashboard access to troubleshooting and assistance.
⚙️ How to Get Help
- Click the chat icon (bottom right) in your Slopeside dashboard to open the AI Assistant.
- Describe your issue in detail — the AI can:
- Troubleshoot sync or billing errors.
- Explain platform features or processes.
- Escalate complex issues to a human specialist.
24/7 Availability: The AI Assistant is always active for instant help — no waiting for email replies.
🧩 Escalation Workflow
- The AI Assistant categorizes your request.
- If unresolved, it creates a support ticket with full conversation context.
- You’ll receive updates via the Support Inbox in your dashboard.
💬 Quick Commands:
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